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Preferred NDIS Provider Melbourne

Platinum Health Assist is more than a service provider; we are your trusted partners in progress. We understand that one solution doesn’t work for every participant when it comes to NDIS support. This is the reason we take the time to actively listen, understand your goals, and then modify our services so that they align perfectly with your distinct requirements.

As a NDIS provider Melbourne, we realise that trying to navigate the complex NDIS landscape all by yourself can feel overwhelming. Our compassionate support workers and caregivers are well-versed in the intricacies of the NDIS scheme and can assist you in understanding your fund allocation, finding suitable services, and managing your plan effectively. Whether you’re seeking support with daily personal tasks, therapeutic services such as occupational, speech, or physical therapy, or engaging in community activities, we are here to help.

When you choose Platinum Health Assist as your disability support services Melbourne, you’re choosing a partner dedicated to helping you shape a life that’s rich with fulfilment and independence. We do this by providing you with a safe and supportive environment where every achievement of yours, no matter how big or small, is appreciated.

Our Vision

We envision supporting and empowering all NDIS participants and encouraging them to work towards establishing complete control over their lives. Our goal is to help them achieve autonomy in their lives by creating a safe, comfortable and inclusive environment.

Our Mission Statement

Our mission is to work with you and help you navigate the NDIS seamlessly. We aim to do that by helping you understand, prioritise and implement your NDIS plan effectively. Our goal is to work with you to identify your goals to help you make the most of your NDIS plan.

Our Values

At Platinum Health Assist, all our operations and services are driven by a core set of principles and values. We are committed to promoting inclusivity, equality and togetherness.

Why Choose Us as Your Go-To NDIS Provider Melbourne?

We offer holistic care and support for NDIS participants.
Our support workers work round-the-clock to ensure uninterrupted support and services.
We understand all aspects of the NDIS & help you make the most of your plan.
All our services are highly tailored to suit your individual needs and requirements.
Our experts carefully listen to your needs, assess the circumstances and propose end-to-end solutions.
Your safety and comfort are our top priority; hence we have an efficient system in place to assist you in achieving your goals.
We will work alongside you and assist you in achieving all your long and short-term goals.

Services That We Provide


Assistance in Accessing /Maintaining Employ

Under this support service, our service providers will help you find and keep a job or assist...

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Assist - Life Stage, Transition

We are focused on helping NDIS participants enhance the quality of their life and help them transition...

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Assist - Personal Activities

Under this support service, we will assist you in completing all your personal activities and household tasks...

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Assist - Travel/

As your NDIS service provider, we are committed to ensuring that your lack of mobility never hinders your personal...

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Assistive Products for Household Tasks

We provide services that allow participants to adopt a more comfortable lifestyle by helping...

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Daily Task/ Shared Living

We help our participants thrive and grow in a shared living environment (long-term or short-term) by ensuring...

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What is the National Disability Insurance Scheme (NDIS Melbourne)?

The National Disability Insurance Scheme (NDIS) is a comprehensive initiative in Australia aimed at providing essential support and services to people living with disabilities. It operates as a structured framework to ensure that those requiring additional aid due to their disabilities can access necessary resources. This encompasses everything from fostering independence and active participation in your community to ensuring your educational, occupational, and overall well-being needs are met.

Eligibility for NDIS support involves meeting specific criteria:

The NDIS is thus not only a mechanism for support but also a vital instrument for empowerment, inclusion, and improved quality of life for those it serves.
As a NDIS provider Melbourne, we meet all the eligibility criteria set by the NDIS, including having the right qualifications, approvals, experience, and capability to provide the necessary care to our participants.

NDIS Providers Melbourne & Disability Support Services Melbourne

As your trusted and NDIS and Disability Support Services Melbourne, we are here to support, guide, and collaborate on your path to greater empowerment and an enriched life. We believe in taking a holistic approach that not only addresses your immediate needs but also nurtures personal growth and emotional well-being in the long-run.
Our NDIS Providers Melbourne covers the following:
We want to be the team you can rely on, the team that understands your unique needs and is dedicated to helping you achieve your goals. Together, we can turn aspirations into reality and build a future that is both fulfilling and meaningful. Your dreams are our commitment, and your success is our ultimate reward.


Absolutely, you have the freedom to choose your NDIS providers near me. The NDIS is designed to give you control over the services and supports you receive, allowing you to select the provider that aligns with your needs and preferences. This choice empowers you to work with a provider who understands your unique circumstances and goals.
To apply for NDIS funding in Melbourne, check your eligibility based on age, permanent disability, and residency criteria. Contact the National Disability Insurance Agency (NDIA) to request an access form. Complete the form, providing details about your disability’s impact and including supporting documents. Submit the application to the NDIA, which will assess it. Once reviewed, you’ll receive an outcome letter. Collaborate with the NDIA to create a tailored NDIS plan, choose service providers, and initiate the plan’s implementation.

Remember, the process can vary slightly for different individuals, but the NDIA is there to guide you through each step. Don’t hesitate to reach out to them for assistance or clarification during the application process.
Yes, you can count on us for unwavering care and assistance. Our NDIS disability services in Melbourne extend beyond weekdays – we’re here for you on weekends and public holidays as well. We recognise how vital consistent help is, and our dedication covers the entire week to ensure your well-being and comfort are upheld at all times.
To be eligible for NDIS disability support services, you need to be under 65, have a permanent disability impacting daily activities, and be an Australian citizen, resident, or hold a Protected Special Category Visa. Your disability should significantly affect your functional abilities. Contact the NDIA, provide evidence of your disability, and await their decision. For children under 7 with developmental delay, early intervention support might be available. Keep in mind that eligibility criteria can change, so refer to the official NDIS website or contact NDIA for the latest information.
Absolutely, you have the flexibility to switch NDIS service providers if you find the services unsatisfactory or if you believe another provider can better meet your needs. The NDIS is designed to empower you with choice and control over your support. Before switching, it’s a good idea to communicate your concerns with your current provider to see if improvements can be made. If you decide to switch, inform the National Disability Insurance Agency (NDIA) and work with your new provider to ensure a smooth transition. Your well-being and satisfaction are the priorities.
While the National Disability Insurance Scheme covers many medical conditions and disabilities, certain ones might not be eligible for funding. These can include:
  • Medical conditions without significant impact on daily activities.
  • Short-term conditions or injuries.
  • Conditions primarily managed by healthcare services.
  • Conditions covered by other government schemes.
  • Age-related conditions.
  • Some less severe mental health conditions.
Keep in mind that eligibility decisions are personalised, considering individual situations. Exceptions can apply depending on specific circumstances.

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